FAQ


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  • What offerings do you provide at dpHUE?
    • We offer hair color your way!  That means you can take your color kit home and DIY in the comfort and convenience of your own home, you can DIY in store with help of our professionals, or opt for full service hair color at dpHUE.  Whichever way you choose, there’s never been a smarter, more convenient way to get top-quality custom hair color.
  • What kind of hair color do you have?
    • We have our own line of professional hair color, made in Italy, that’s gentle and leaves you with rich, shiny, enduring color.
  • How do I know which color is best for me?
    • That’s where our free, thorough consultation with a licensed professional comes in!  We help you pick the color that is perfect for you whether you are looking to make a change or cover those roots!
  • Does your color completely cover gray?
    • Yes! Gray coverage is very important. Our licensed professionals will formulate to ensure those grays don't show! We also offer semi-permanent color if you desire a more translucent effect.
  • Do I have to come into the store or can I just order my color online?
    • In order for us to customize your color just for you and educate you on how to apply it to achieve the results you are looking for, we need you to come into the store for your first visit.  After our licensed professionals help determine your color and application, you can order your kit online if that is most convenient for you!
  • Do you take appointments?
    • We do not.  Stop in at your convenience for your custom, quality hair color!
  • How easy is it to color my own hair at home?
    • Easy!  Not only will our licensed professionals give you step by step, hands on instructions but we will also send you home with a detailed instructions card customized just for you and your application!
  • How should I prep my hair to color it at home?
    • You always want to start with a clean palette!  Take home a bottle of our dpHUE Clarifying Shampoo to cleanse your hair of debris, oil and impurities prior to coloring to ensure your results are exactly as you would expect!
  • Does your hair color fade?
    • All hair color fades with time however our O2E delivery system encapsulates oxygen, reducing the action of free radicals which allows color molecules to penetrate deeper into the hair shaft.  The result?  Longer lasting, richer color!  We also recommended you take home the dpHUE shampoo, conditioner and masque for you specific hair type to ensure the longest lasting vibrancy possible!
  • What product lines do you carry?
    • We carry our own line of Italian made products to meet your hair care and color care needs.  Our products are specifically formulated to work with our color to prolong it’s vibrancy.  We also carry Living Proof, Rita Hazan, Blind Barber and Phillips brushes.